This side-by-side comparison of Lyft vs Uber should be helpful to both rideshare riders and drivers.


Thinking of joining the rideshare revolution?

You are not alone!

Ridesharing made on-demand transport convenient for riders and profitable for drivers!

When it comes to ridesharing apps, two of the most popular are Uber and Lyft.

Uber and Lyft are San Francisco-based rideshare companies that command a huge chunk of the market.

Uber dominates the rideshare market with its 70% market share and 30% for Lyft.

But the question is, which is the better company for riders and drivers alike?

Let’s find out:

Availability and Coverage

Rideshare services are most common in heavy-populated locales, particularly in cities. This makes sense because the demand for rideshare services are often high in metropolitan areas.

Uber is the preferred ridesharing service outside of the US because it is available in 300 cities worldwide while Lyft is only available in 65 US cities.

Since Uber has a wider network, it is also the most popular among drivers and riders.

It is worth noting, however, that laws are being amended to accommodate ridesharing services. This means Lyft could still catch up because the company is set to expand its services domestically and internationally.

Which is Better: Uber


Pricing and Earnings

Since the prices for rideshare services will vary from city to city, it is hard to know for sure which of the most popular rideshare companies are more budget-friendly for riders and lucrative for drivers.

Local regulations are also a factor in rideshare pricing.

The difference in prices between Uber and Lyft isn’t significant because the companies compete heavily on this front.

Side-by-side comparisons are challenging because the exact price for a ride is set dynamically based on time of day and availability of drivers.

During peak hours, Uber is known to increase its prices to about 7 to 8 times. On the other hand, Lyft increases its prices to at least 2 times.

Because Lyft has a standard tipping option, drivers could earn more.

Uber recently implemented a tipping option although it is only available to riders who give the driver a star rating. Only half of Uber’s passengers rate their drivers so it may be easier to earn tips when driving for Lyft.

Uber app provides an accurate estimate of the total cost of the ride. Both rideshare companies provide more affordable prices than a regular taxi.

Uber offers lucrative signup incentives of up to $500 for drivers who were able to complete 72 rides in 30 days.

On the other hand, Lyft provides $500 to $5,000 bonuses depending on the location.

While Uber and Lyft drivers earn about the same average per month, in a side-by-side comparison of Lyft vs Uber, Lyft drivers may earn more overall because of tips and bonuses.

Which is Better: Lyft


App Ease of Use

When it comes to booking a ride, Uber and Lyft apps work the same way.

As a rider, you’ll request a ride using your GPS location, waiting until a driver accepts the request. If the driver that accepts your ride is too close or too far away, you can cancel the accepted ride without penalty as long as you do it quickly.

As a driver, all you have to do is to open the app and wait for ride requests.

At the end of the trip, the rider can use the app to rate their experience and tip their driver, if they want to.

The driver is required to give each rider a star rating in the app.

Both apps are easy to use for riders and drivers.

Processing a ride request is virtually identical between Uber and Lyft. Statistics show, however, that Lyft trips are processed and executed faster and more efficiently compared to Uber.

This is particularly true during non-peak hours. This means if you’re in a hurry, Lyft may be your best bet, although the difference in time between the two apps is no more than 10 seconds.

In this side-by-side comparison of Uber and Lyft it is hard to call a winner for ease of use. The Lyft app may be a little faster but the Uber app offers more features.

Which is Better: Lyft


Service Options                                                       

When it comes to service options, Uber provides a more comprehensive selection compared to Lyft.

Uber offers a variety of ridesharing services to suit a variety of needs and budgets:

  • UberPool: Different passengers share a single vehicle on the way to a specific destination
  • UberX: A group of up to four passengers will share the vehicle for the trip
  • UberXL: A group of up to six passengers will share the vehicle for the trip
  • UberSelect: High-end vehicles are provided for you and your companions in a single trip – four passengers total
  • UberBlack: Town cars and professional drivers provide ridesharing service – four passengers total
  • UberSUV: A vehicle with more seating (an SUV) will be provided to accommodate you and your party – six passengers total
  • UberLUX: Top of the line vehicle – such as Porsche, Mercedes Benz, and BMW – is provided for the trip – four passengers total
  • UberAccess: A vehicle designed for people with disability is provided for the trip

On the other hand, Lyft only offers 3 ridesharing services:

  • Line: Different passengers share a single vehicle on the way to a specific destination
  • Lyft: A group of up to four passengers will share the vehicle for the trip
  • Plus: A group of up to six passengers will share a high-end vehicle for the trip. The vehicle comes with extra niceties, including Spotify Premium in-car access

Do note that Uber caters to professionals, which explains its broad vehicle options.

Lyft offers higher-end vehicles but the vehicles are not as luxe as the ones offered by UberLUX.

Uber is the hands-down winner in this category of the side-by-side comparison of Lyft and Uber because of the variety of services offered.

Which is Better: Uber


Rating Process

Uber and Lyft apps both require the driver to rate each rider after the ride is complete.

Riders have the option of rating their experience and providing feedback about the completed ride.

Uber provides a better user experience because the app comes with multiple features. You can provide a 5-star rating as well as give a tip and a thank-you note if the service is exceptional.

Lyft’s rating process is not as fancy but it gets the job done.

Because of its versatility, the Uber app is better than the Lyft app when providing feedback for a ride.

Which is Better: Uber


Customer Support

Uber and Lyft provide assistance to drivers and riders alike via email, website, hotline numbers and in-app.

Uber and Lyft handle issues similarly.

Riders say that Lyft is somewhat more helpful in solving issues compared to Uber.

For one thing, Lyft does not send out canned responses. The company makes a point to answer every question and resolve each issue.

The same thing cannot be said for Uber. The company sends canned responses via their Help Portal.

Which is Better: Lyft



We’ve considered a number of factors in this side-by-side comparison of Uber and Lyft.

Here are the winners in each category:

  • Availability and coverage: Uber
  • Pricing and earnings: Lyft
  • App ease of use: Lyft
  • Service options: Uber
  • Rating process: Uber
  • Customer support: Lyft

As a rideshare rider looking at these results you might choose to make Lyft your number one choice. You would have to understand, however, that Uber dominates the market, so a Lyft ride may not always be available when you want one.

Rideshare drivers considering these results may want to look into the financial potential of driving for Lyft. Even if Uber becomes the primary company you drive for, it may make sense to complete enough Lyft rides to earn the sign-on bonus.